MIT:
Every new candidate starts as a Manager in Training (MIT). This eight week program is designed to teach you the basics of Steak n Shake and is the foundation for your success.

The responsibilities of the MIT are to complete the eight week training program. To gain completion of this eight week program an MIT must be properly trained in their selected certified training store, they must participate in level 1 Classes, and finally they must provide feedback on their program.

On Site Training:
MITs will be placed in a selected store in which they will complete their training program. These stores provide a training environment that meets Steak n Shake’s strict set of criteria. In these stores they will be required to obtain standard crew certification on each station as part of the “Earn Your Wings” development program. In order to obtain station certification each MIT will be required to complete the following: video, workbook quiz, observation checklist, test on the following stations:

Cash Counter - Service
Dressing Table - Grill
Fountain - Dish
Drive-Thru - Food Prep
In addition, MITs will be required to learn the standards for deposits, food counts, hospitality, and labor controls.

Classroom Training:
MITs will attend weekly level 1 Classes to expand on and enhance their current management knowledge. There will be eight classes consisting of the following:
Hospitality & Service - Training Hourly Crew
Sexual Harassment - Human Resource Issues
Shift Administration - Shift Management
Selection & Hiring - Risk Management
After completion of level 1 Classes, MITs will be required to begin level 2 Classes in order to transition into the Manager role. These classes are described in more depth under the Manager duties and responsibilities.

Feedback:
MITs will receive a written evaluation of their performance weekly from their training store General Manager. In addition, the MIT will be expected to provide their own written feedback on their evaluation of the training program weekly.